Aps4 planner, Randstad

Aps4 planner

Randstad

Location:
Australia, Brisbane

Category:
Public Sector

Contract Type:
Not provided

Salary:

43.82 AU / Hour

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Job Description:

The position provides operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities. The APS4 Planner will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of service delivery matters to resolve moderately complex enquiries

Job Responsibility:

Gathering information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making
Using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports
Working closely with participants and their representatives to identify current and future supports, and informal, mainstream and community support options to achieve plan outcomes
Liaising with key stakeholders including Partners in the Community to deliver services to participants
Resolving issues and complaints in relation to participant plans
Completing administrative and data entry tasks relating to participants
Contributing to the achievement of key performance indicators, including planning targets

Requirements:

Current/previous disability sector experience with a service provider or partner in the community
Understanding of the impacts a disability has on an individual and the challenges they face
Have a caring, empathetic and supportive nature
Previous decision-making experience, particularly in Federal Government is highly regarded
Must be an Australian Citizen

What we offer:

Employee Assistance Program
Retail Discounts

Additional Information:

Job Posted:
April 07, 2025

Expiration:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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