Assistant Banquet Manager Jobs

Assistant Banquet Manager

Marriott Bonvoy

Location:
United States, Phoenix

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

25.48 - 31.73 USD / Hour

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Job Description:

Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service.

Job Responsibility:

Assists in managing departmental inventories and assets including par levels and maintenance of equipment
Maintains attendance log for banquet employees
Maintains and enforces established sanitation levels
Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.)
Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores
Orders supplies for the department
Uses banquet beverage 'Use' records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor
Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction
Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits
Attends and participates in all pertinent meetings
Leads shifts and actively participates in the servicing of events
Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Responds to and handles guest problems and complaints
Empowers employees to provide excellent customer service
Strives to improve service performance
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
Ensures employees understand expectations and parameters
Observes service behaviors of employees and provides feedback to individuals
Reviews comment cards and guest satisfaction results with employees
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Requirements:

High school diploma or GED
2 years experience in the event management, food and beverage, or related professional area.

What we offer:

bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off (including sick leave where applicable)
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account (except for positions based out of or performed in Hawaii)
flexible spending accounts
tuition assistance
pre-tax commuter benefits
other life and work wellness benefits

Additional Information:

Job Posted:
March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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