CrawlJobs Logo

Assistant Front Office Manager

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
China, Sanya

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Job offer has expired

Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Job Responsibility:

  • Assists the Front Office Manager in administering front office functions
  • Supervises and manages employees
  • Ensures guest and employee satisfaction
  • Manages day-to-day operations
  • Handles complaints and resolves conflicts
  • Provides exceptional customer service
  • Implements customer recognition/service program
  • Ensures compliance with Front Office policies

Requirements:

  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
What we offer:
  • Training and development opportunities
  • Recognition programs
  • Holistic well-being focus
  • True camaraderie with diverse co-workers
  • Luxury work environment

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Assistant Front Office Manager

New

Hotel Front Office Manager

The Hotel Front Office Manager will oversee the daily operations of the front of...
Location
Location
United States , Vail
Salary
Salary:
75000.00 - 85000.00 USD / Year
The Sebastian - Vail - A Timbers Resort
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
  • Minimum 5 years of experience in hotel operations, with at least 2 years in a supervisory or managerial role at a front desk or front office department
  • Strong leadership and team management skills with the ability to motivate and develop staff
  • Excellent interpersonal and communication skills, with a customer-focused attitude
  • Proven problem-solving and conflict-resolution abilities
  • Proficient in hotel management software (PMS) and Microsoft Office Suite
  • Knowledge of budgeting and financial management principles
  • Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Job Responsibility
Job Responsibility
  • Supervise and manage the front office staff, including receptionists, concierges, and bellhops
  • Ensure all guests receive a warm welcome and exceptional service throughout their stay
  • Oversee the check-in and check-out procedures, ensuring efficiency and accuracy in room assignments and billing
  • Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed guest expectations
  • Monitor front desk operations, including cash handling, reservation management, and room availability
  • Liaise with housekeeping, maintenance, and other departments to ensure seamless communication and coordination
  • Maintain an up-to-date knowledge of hotel services, local attractions, and events to provide guests with accurate information and recommendations
  • Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
  • Conduct regular training and development sessions for front office staff to enhance their skills and knowledge
  • Prepare and analyze reports related to room occupancy, revenue, and guest feedback to identify trends and areas for improvement
What we offer
What we offer
  • Housing available
  • Bonus potential
  • Free onsite shift parking
  • Discounted bus pass for Eagle County & Lake County routes
  • Discounted F&B, Spa Treatments & Retail up to 40% off
  • 401K with Match
  • PTO up to 4 weeks a year
  • Wellness Bonus
  • Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
  • Merchant Ski Pass Program
  • Fulltime
Read More
Arrow Right
New

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...
Location
Location
United States , New York
Salary
Salary:
65000.00 - 70000.00 USD / Year
sohogrand.com Logo
Soho Grand Hotel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MUST have hotel front desk experience
  • Open availability, able to work late nights, weekends and holidays
  • Excellent guest relation and communication skills
  • A positive attitude and team mentality
Job Responsibility
Job Responsibility
  • Maintaining a high level of guest service by providing support to Front Office and Front Service teams
  • Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
  • Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
  • Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
  • Assisting in daily room inventory control
  • Resolve guest issues and concerns to ensure a positive experience from beginning to end
  • Follow up on any previous shift’s outstanding issues to ensure a timely competition
  • Supervise the service of Front Desk, Guest Services, Bell and Door teams
  • Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
  • Manage guest relations and info mailboxes on a daily basis
What we offer
What we offer
  • 401k plans (With matching after 1 year)
  • Health insurance (medical, vision, dental)
  • Paid time off for full time employees
  • Career advancement, in-house training and an orientation program
  • Fulltime
Read More
Arrow Right

Assistant Front Office Manager

Assistant Front Office Manager position at La Ville Hotel & Suites CITY WALK Dub...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Rich blend of culture, talent, and experiences
  • Non-discrimination policy
  • Fulltime
Read More
Arrow Right

Assistant Front Office Implementation Manager

Hang Seng Investment Management Limited (HSVM) is seeking a high caliber profess...
Location
Location
Hong Kong , Central
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
December 31, 2025
Flip Icon
Requirements
Requirements
  • University degree in Finance / Risk Management or a related discipline
  • Minimum of 3 years’ banking/asset management experience, with related exposure to project management, internal/risk control or investment operation covering asset management products or operations
  • Candidates with less experience will be considered for junior role
  • Familiar with investment product/process/control and good understanding of HKMA / SFC / MPFA regulatory requirement
  • Good interpersonal and communication skills
  • Strong self-motivation, with the ability to work independently and under pressure
  • Knowledge of Bloomberg is a plus and proficient in advanced MS Excel functions and VBA application
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset
Job Responsibility
Job Responsibility
  • Support investment / business initiatives and operation / control / audit / regulatory-driven transformation exercise involving both internal and external stakeholders
  • Prepare/perform investment-related management information reports / control to support investment risk management
  • Participate in front office activity including but not limited to dividend administration, data management, contract negotiation and operation/incident management to fulfill the investment/operation need
What we offer
What we offer
  • Dynamic working environment
  • good career development opportunities
  • competitive compensation packages
  • Fulltime
Read More
Arrow Right

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
United States , Boston
Salary
Salary:
67000.00 - 84000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions
  • supervises staff
  • ensures guest and employee satisfaction
  • maximizes financial performance of the department
  • manages day-to-day operations
  • handles complaints and disputes
  • improves service performance
  • ensures compliance with policies and procedures
What we offer
What we offer
  • Bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
United States , New York
Salary
Salary:
84000.00 - 106000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assist Front Office Manager in administering front office functions
  • Supervise staff
  • Ensure guest and employee satisfaction
  • Maximize financial performance of the department
  • Manage day-to-day operations
  • Handle complaints and resolve conflicts
  • Improve service performance
  • Collaborate on departmental service improvements
  • Provide exceptional customer service
  • Implement customer recognition programs
What we offer
What we offer
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Front of House Office Assistant

Temporary Front of House Office Assistant role in London Bridge, Monday to Frida...
Location
Location
United Kingdom , London
Salary
Salary:
13.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
January 31, 2026
Flip Icon
Requirements
Requirements
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • Confident using Microsoft Office and other office systems
  • Previous experience in a front of house or administrative role is desirable
Job Responsibility
Job Responsibility
  • Greet visitors and clients with warmth and professionalism
  • Ensure refreshments and break out areas are stocked
  • Manage incoming calls and direct enquiries appropriately
  • Maintain a tidy and welcoming reception area
  • Coordinate meeting room bookings and prepare rooms as needed
  • Handle incoming and outgoing mail and deliveries
  • Support general office administration tasks
  • Assist with onboarding new starters and visitor access
  • Fulltime
Read More
Arrow Right

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
United States , Washington D.C.
Salary
Salary:
67000.00 - 84000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Assists the Front Office Manager in administering front office functions
  • supervises staff on a daily basis
  • ensures guest and employee satisfaction
  • maximizes financial performance of the department
  • manages day-to-day operations
  • handles complaints and resolves conflicts
  • collaborates on improving departmental service
  • ensures compliance with policies and procedures
What we offer
What we offer
  • Bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.