Assistant Operations Manager - Front Office

• Leads daily Front Desk, Housekeeping, or Guest Services shift operations
• Assists in supervising an effective inspection program for all guestrooms and public space
• Attends all pertinent meetings
• Encourages and builds mutual trust, respect, and cooperation among team members
• Ensures knowledge and understanding of OSHA regulations are up to date
• Performs all duties at the Front Desk as necessary
• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager
• Utilizes interpersonal and communication skills to lead, influence, and encourage others
• advocates sound financial/business decision making
• demonstrates honesty/integrity
• leads by example

• High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
• If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
• Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills

Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills

Bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits