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AYS Supervisor

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia, Putrajaya

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The AYS Supervisor at Moxy Putrajaya is responsible for overseeing guest services operations, ensuring a high level of customer satisfaction, and assisting in the training and development of staff. The role involves handling guest check-ins, resolving issues, and maintaining a professional and welcoming environment.

Job Responsibility:

  • Complete designated cashier and closing reports
  • Review shift logs/daily memo books
  • Contact appropriate individual or department to resolve guest issues
  • Process all guest check-ins
  • Sell rooms to guests without reservations
  • Ensure rates match market codes
  • Scan and charge checks from outlets to rooms
  • Assist management in training, evaluating, counseling, disciplining, and motivating employees
  • Report accidents, injuries, and unsafe work conditions
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests
  • Develop and maintain positive working relationships
  • Ensure adherence to quality expectations and standards
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience

Nice to have:

  • love doing it all
  • always think outside the box
  • enjoy chatting it up with guests
  • live in the now but know what’s next
  • have high energy and a do-it-yourself attitude
What we offer:
  • Inclusive, people-first culture
  • Non-discrimination policy
  • Opportunities for growth within Marriott International

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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