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Bilingual Insurance Relationship Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Yakima

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

36000.00 - 52000.00 USD / Year

Job Description:

We are in the search for a Bilingual Insurance Relationship Manager to join our dynamic team in the Insurance sector at our Yakima, Washington location. This role centers around maintaining and developing client relationships, ensuring compliance with industry regulations, and utilizing various skills such as ADP - Financial Services, ATS - Asynchronous Transfer Mode, CRM, Client Relations, and Communication.

Job Responsibility:

  • Establish and strengthen client relationships through exceptional customer service and communication skills
  • Utilize CRM tools to manage and track customer interactions and data
  • Ensure compliance with industry regulations and standards in all client interactions
  • Leverage proficiency in Spanish to cater to a diverse client base
  • Use ADP - Financial Services and ATS - Asynchronous Transfer Mode skills to enhance the customer experience
  • Resolve customer inquiries promptly and professionally
  • Monitor and manage customer accounts actively
  • Process customer credit applications with accuracy and efficiency
  • Maintain detailed and accurate customer credit records

Requirements:

  • Possession of a minimum of 1 year of experience in a similar role or equivalent field
  • Proficiency in ADP - Financial Services
  • Competency in ATS - Asynchronous Transfer Mode
  • Demonstrated experience with Customer Relationship Management (CRM) software
  • Strong client relations skills, with a proven track record of managing and nurturing client relationships
  • Excellent communication skills, both written and verbal
  • Knowledge and understanding of compliance standards and regulations in the insurance industry
  • Fluency in at least two languages, with excellent verbal and written translation skills
What we offer:
  • Healthcare Benefits: Medical, Dental, & Vision
  • PTO: 2 weeks of PTO plus 8 Paid Holidays

Additional Information:

Job Posted:
March 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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