Collections Specialist Jobs

Collections Specialist

Robert Half

Location:
United States, Homewood, IL

Category:
Finance

Contract Type:
Not provided

Salary:

25.00 - 26.00 USD / Hour

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Job offer has expired

Job Description:

We are on the lookout for a diligent Collections Specialist to be part of our machinery manufacturing team. This role is 100% onsite and based in HOMEWOOD, Illinois, provides a contract to permanent employment opportunity. As a Collections Specialist, you will primarily focus on managing and resolving outstanding accounts receivable balances, analyzing credit risks, and making independent decisions. You'll also be tasked with investigating invoice disputes, maintaining customer contact records, and participating in process improvement initiatives utilizing the EPICOR software.

Job Responsibility:

Oversee and manage accounts receivable balances, specifically those exceeding 30 days past due
Investigate invoice disputes, short payments, declinations, and deductions, driving cross-functional staff for resolution if necessary
Analyze credit risks and make independent decisions on product shipments, communicating any hold decisions promptly to the sales force
Maintain accurate records of customer interactions and steps taken to resolve past due balances
Participate in process improvement initiatives to address internal process and customer satisfaction issues
Assist with the preparation of monthly and quarterly reports, providing feedback on account statuses as required
Evaluate customer accounts based on payment trends and available credit line, advising management of any changes in customer buying or paying trends
Assist in training new hires or coworkers to ensure they have the necessary skills to perform their duties properly and safely
Resolve unapplied cash on account promptly and escalate any issues preventing payment
Undertake special projects or work as assigned by the Collection Supervisor or Credit Manager
Ensure compliance with all safety, health, and environmental regulations, policies, and procedures

Requirements:

Minimum of 3 years of experience in a Collections Specialist role or similar
Proven experience with Accounts Receivable (AR)
Proficiency in Collection Processes, particularly in the Machinery Manufacturing industry
Demonstrable experience with B2B collections
Ability to effectively resolve disputes with clients or customers
Strong skills in Microsoft Excel for data management and analysis
Familiarity with Epicor software for managing business processes

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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