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Commercial Operations Professional

https://www.baxter.com/ Logo

Baxter

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Location:
Costa Rica, Heredia

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The position involves supporting channel partners, ensuring operational execution, and collaborating with cross-functional teams in a fast-paced, impact-driven environment.

Job Responsibility:

  • Process the monthly and daily activities via Calendar to ensure compliance with established service level agreements (SLAs)
  • Support and prepare monthly or daily reports as required by the business
  • Use Excel, JDEdwards, Cognos, Outlook, SharePoint to resolve requests and/or issues
  • Continuously evaluate current operations to provide innovative ideas to optimize and improve the processes and data visualization in local and Channel Operations activities
  • Resolve errors related to trace and chargebacks, cross-reference errors, PCN errors, payments of incentives/rebates as per volume if required
  • Create and maintain standard operating procedures (SOPs)
  • Collaborate with cross-functional teams to develop and implement channel strategies
  • Assist in managing channel partner relationships and support their operational needs
  • Analyze channel performance data to identify areas for improvement and develop actionable insights
  • Conduct market research and competitive analysis to drive informed decision-making
  • Support the development and execution of marketing and sales initiatives for channel partners

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Experience in AS400, ERP (JDE Oracle version)
  • Demonstration of key finance proficiencies and qualifications
  • Fully bilingual (English and Spanish), B2 minimum
  • Proficiency in Microsoft Office Suite, particularly Excel
  • Proven track record to work collaboratively in cross-functional teams
  • Strong analytical and problem-solving skills
  • Excellent attention to detail and ability to prioritize multiple tasks simultaneously
  • Strong communication and social skills
What we offer:
  • Competitive total compensation package
  • Professional development opportunities
  • High importance placed on work-life balance

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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