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Credit Collections Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, El Segundo

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a part of our team, you'll be instrumental in handling customer credit applications and inquiries, maintaining accurate records, and executing various administrative tasks in the field of collections.

Job Responsibility:

  • Accurately and efficiently process customer credit applications
  • Maintain precise records of customer credit
  • Handle customer inquiries and resolve any issues in a timely manner
  • Assist in sending collection emails to customers
  • Undertake various administrative tasks including invoice submission into customer portals
  • Research and resolve payment discrepancies
  • Assist the cash applications teams in posting lockbox, ACH and credit card payments
  • Partake in the daily mailing of invoices and credit memos
  • Monitor customer accounts and perform appropriate actions

Requirements:

  • Demonstrated proficiency in Customer Service
  • Experience with Invoice creation and management
  • Proficient in Payment Processing
  • Familiarity with ERP - Enterprise Resource Planning systems
  • Understanding of Collection Processes
  • Prior experience in Credit - Collections
  • Ability to conduct Research Analysis
  • Experience with Submission processes
  • Knowledge of Automated Clearing House (ACH) transactions
  • Familiarity with Cash Application procedures
  • Experience with Credit Card Payments
  • Ability to process Credit Memos
  • Proficiency in using online Portals
  • Experience with Lock Box procedures
  • Skilled in Cash Posting
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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