Customer Service Advisor

• Be the Face of Excellent Service: You'll be the first point of contact for customers, handling inquiries, providing information, and resolving issues with a friendly and professional approach
• Prioritise and Respond: You'll manage customer calls, emails, and inquiries, prioritising urgent requests and ensuring timely responses
• Deliver Accurate Information: You'll provide clear and accurate advice and support to customers, ensuring they receive the information they need
• Contribute to a Positive Team: You'll work effectively as part of a team, sharing knowledge and collaborating to ensure a high standard of customer service

• Proven experience in customer service, with a demonstrated ability to handle customer inquiries and resolve issues effectively
• Excellent communication skills, both written and verbal, including the ability to provide clear and concise information to customers
• A positive and helpful attitude, with a commitment to providing exceptional customer service

• Experience working in a fast-paced environment, managing multiple tasks, and prioritising work effectively
• Strong interpersonal skills and the ability to build rapport with customers
• A proactive approach to problem-solving

training and education