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Detail Oriented Development Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Madison, Wisconsin

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role involves a high degree of interaction with students and other employees within the organization, with a focus on customer service, and student onboarding.

Job Responsibility:

  • Engage in regular communication with new students, facilitating their onboarding process for various classes
  • Actively participate in customer service activities, including answering phones and responding to chat bot queries
  • Manage the registration process for events, ensuring a smooth and efficient experience for attendees
  • Leverage Microsoft Suites, Zoom, Word, and Excel to accomplish tasks and maintain organized records
  • Conduct proactive outreach to students, maintaining positive relationships and encouraging ongoing engagement
  • Collaborate closely with the course development team to ensure alignment and mutual support
  • Perform data entry and order entry tasks, maintaining accurate and up-to-date customer records
  • Monitor student progress throughout classes, providing necessary support and follow-ups
  • Schedule appointments as needed, demonstrating strong organizational skills
  • Participate in outbound marketing activities, contributing to the organization's overall marketing efforts

Requirements:

  • Proficiency in answering inbound calls and managing inbound/outbound calls
  • Demonstrated skills in Customer Service
  • Accurate and proficient Data Entry skills
  • Experience with Email Correspondence in a detail oriented setting
  • Proficiency in Microsoft Excel and Microsoft Word
  • Ability to efficiently schedule appointments
  • Knowledge of the registration process within the real estate industry
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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