Expert, Inbound Virtual Business Sales, T-Mobile

T-Mobile

Location:
United States, Louisville

Category:
-

Contract Type:
Employment contract

Salary:

42200.00 - 76100.00 USD / Year

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Job Description:

The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile's ever evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.

Job Responsibility:

Answers inbound sales calls directly from prospective and/or existing business customers
Builds rapport with customers by probing for needs and recommending appropriate solutions
Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty
Accepts orders, closes sales, maintains customer records, and completes required documentation
Achieves monthly, quarterly, and annual sales objectives based on targeted metrics
Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale
Successfully completes continuing training to maintain knowledge of products, services, and sales approaches
Uses automated Knowledge system, as well as any training tools provided to deliver exceptional service to meet T-Mobile's productivity and quality standards

Requirements:

High School Diploma/GED
Less than 2 years Sales experience with quota / in a commissioned environment
Telesales experience
Business sales experience
Proven sales track record
Customer service experience
Communication
Windows
Inside Sales (Preferred)
T-Mobile Tools & System Knowledge (Preferred)
Customer Service (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Inside Sales
T-Mobile Tools & System Knowledge
Customer Service

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Expert, Inbound Virtual Business Sales