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IFA Administrator

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Chelmsford

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Category:
Finance

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Contract Type:
Not provided

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Salary:

27000.00 - 30000.00 GBP / Year
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Job Description:

Our client, a vibrant and growing financial firm based in Chelmsford, is on the lookout for a dynamic IFA Administrator to become an integral part of their team. This role involves ensuring the seamless day-to-day operations of the office with a variety of tasks related to business submissions, client and provider liaison, and administrative support.

Job Responsibility:

  • Processing business submissions within set service level agreements
  • Submitting new business to providers and managing enquiries
  • Liaising with clients and providers for any outstanding information
  • Conducting one-month checks to ensure submission completeness
  • Assisting with account-related enquiries, including clawbacks and commission queries
  • Tracking business succession and monitoring shared inboxes
  • Acting as the first point of contact for telephone enquiries
  • Supporting the team during staff absences with mandatory daily tasks
  • Overseeing the deceased client process, ensuring communication and documentation are managed effectively
  • Managing initial advice meeting processes and maintaining client files
  • Providing clients with requested information and updates
  • Monitoring risk assessments and following up with clients
  • Issuing confirmation letters and managing document requests
  • Ensuring annual cleansing of hard copy files

Requirements:

  • A proactive individual with a background in administration within Financial Services
  • Exceptional organisational and communication skills
  • Strong attention to detail and a problem-solving mindset
  • A team player who thrives in a dynamic environment
What we offer:
  • Join a supportive environment where your contributions truly matter
  • Career progression opportunities
  • Inclusive and diverse workplace

Additional Information:

Job Posted:
March 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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