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This role involves supporting our warehouse and distribution operations by ensuring the accurate and efficient processing of orders, maintaining compliance with relevant standards, and working closely with external and internal teams to ensure smooth logistics operations.
Job Responsibility:
Handle the accurate and efficient picking, packing, and processing of customer orders
Collaborate with vendors, carriers, and internal teams to resolve logistics issues and enhance efficiency
Manage the organization and maintenance of warehouse space to optimize workflow
Ensure all outgoing shipments meet quality standards and handling requirements
Monitor stock levels, perform cycle counts, and report any discrepancies
Maintain accurate shipping records, tracking data, and operational logs
Prepare shipments, verify contents, and ensure timely dispatch, while receiving incoming shipments, inspecting for damages, and reconciling with purchase orders
Adhere to all safety protocols and regulatory guidelines for handling and storing products, particularly medical equipment
Utilize a range of computer programs and ERP solutions, including IBM AS/400 and JD Edwards EnterpriseOne, to support logistics operations and maintain accurate records
Provide excellent customer service, including answering inbound calls and performing billing functions
Requirements:
Proficiency in various computer programs
Experience with ERP - Enterprise Resource Planning
Knowledge of ERP Solutions
Familiarity with IBM AS/400
Experience with JD Edwards EnterpriseOne
Proficiency in using About Time software
Ability to handle answering inbound calls efficiently
Experience with billing functions
Excellent communication skills
Strong customer service skills
Experience with shipping processes
Familiarity with shipping and receiving procedures
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