Manager, Vendor Management

Leadership role of vendor performance managers responsible for day to day vendor issue resolution, technical collaboration between the vendor and technology teams. Develop and maintain ongoing vendor performance programs and documentation. Manage the workflow of the vendor management team to ensure effective support of the technology organization in following key areas: Vendor Performance Management, Relationship Management and Vendor Risk Management. Objective of the vendor performance management team is to provide a framework to manage and deploy vendors and vendor relationships, manage the vendor relationship to deliver best value to T-Mobile, develop and improve metrics to drive improved performance and productivity, and strengthen the overall business relationship.