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Mobile Associate - Retail Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, San Diego

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Category:
-

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Contract Type:
Employment contract

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Salary:

19.00 USD / Hour

Job Description:

Mobile Associates work as members of a Retail Team to bring the T-Mobile brand to life, serving customers' needs and selling products and services in a fast-paced and innovative environment. They receive training and demonstrate expertise in technology and wireless solutions while creating significant connections with customers.

Job Responsibility:

  • Helping customers continue their shopping journey
  • exploring individual needs and demonstrating technology in-store
  • personalized selling of accessories, IoT devices, etc.
  • using digital tools to demonstrate network coverage
  • educating customers on T-Mobile plans and services
  • completing training on systems and processes
  • staying informed about wireless and technology innovations
  • partnering with employees across channels to improve customer experience
  • identifying and handing off small business leads
  • supporting team initiatives and creating an inclusive environment

Requirements:

  • High School Diploma/GED
  • customer service and/or sales experience
  • passionate customer advocate
  • competitive drive
  • willingness to work alongside peers
  • effective at balancing customer needs and performance goals
  • at least 18 years of age
  • legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service and home internet discounts
  • pet insurance
  • commuter and transit program access

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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