Mobile Associate - Retail Sales, T-Mobile

T-Mobile

Location:
United States, Mira Loma

Category:
-

Contract Type:
Employment contract

Salary:

18000.00 USD / Year ▼

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Job Description:

Mobile Associates work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They build energy and excitement around products and services, focusing on customer needs and providing a world-class experience. This role includes on-the-job training, sales and service responsibilities, and continuous learning opportunities to advance to the next level as a Mobile Expert.

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected
Approaching service and sales needs with composure, integrity and compassion
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
Competitive drive and proven ability to succeed in a fast-paced sales environment
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
Effective at balancing customer needs and performance goals

What we offer:

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Mobile Associate - Retail Sales