Mobile Associate, T-Mobile

T-Mobile

Location:
United States, Waco

Category:
-

Contract Type:
Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions.

Job Responsibility:

Proactively engages with customers
Use digital tools
Educate customers
Showcase the value of T-Mobile solutions
Leverage digital self-serve tools
Identify customer needs
Use solution-based selling techniques
Complete training on T-Mobile in-store experience
Partner with nearby store locations
Perform opening and closing procedures
Build relationships with customers
Follow up with customers
Manage Be Back processes
Perform price overrides for specialty offers

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Bilingual preferred

What we offer:

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Access to free money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Mobile Associate