Mobile Associate, T-Mobile

T-Mobile

Location:
United States, Blytheville

Category:
-

Contract Type:
Employment contract

Salary:

17.50 USD / Hour

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Job Description:

Mobile Associates work as team members to bring the T-Mobile brand to life, building energy and excitement around products and services, immersing themselves in customer connections, and preparing for promotion to Mobile Expert

Job Responsibility:

Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
side-by-side selling to find personalized solutions beyond the bare-bones device and service plan
approaching service and sales needs with composure, integrity and compassion
using digital tools to demonstrate coverage and plans
completing training on T-Mobile in-store experience, new skills and processes
consistently seeking out information between customers, learning about innovations in wireless and technology
partnering with T-Mobile employees across channels to collectively own the customer experience and resolve issues
successfully identifying and handing off small business leads
supporting team initiatives and creating an inclusive environment

Requirements:

High School Diploma/GED
6 months of customer service and/or sales experience in a retail environment
passionate customer advocate with the desire to be yourself when connecting and having fun doing it
competitive drive and proven ability to succeed in a fast-paced sales environment
willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
effective at balancing customer needs and performance goals
at least 18 years of age
legally authorized to work in the United States

What we offer:

Annual stock grant
employee stock purchase plan
401(k)
free money coaches
medical, dental and vision insurance
flexible spending account
paid time off
paid parental and family leave
family building benefits
child care subsidy
tuition assistance
college coaching
short- and long-term disability insurance
voluntary accident coverage
voluntary life insurance
mobile service and home internet discounts
pet insurance
commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Mobile Associate