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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Dubuque

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Category:
-

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Contract Type:
Employment contract

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Salary:

17.50 USD / Hour

Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. The role involves engaging with customers, providing solutions, and delivering exceptional service in a fast-paced retail environment.

Job Responsibility:

  • Proactively engage with customers in a high-traffic retail environment
  • leverage digital tools and self-serve techniques
  • identify customer needs
  • provide solution-based recommendations
  • perform store operations including opening and closing procedures
  • ensure customer satisfaction and build relationships
  • review personal results, current promotions, and updates
  • partner with nearby store locations to onboard customers
  • manage Be Back processes and capture referrals
  • build relationships with new and existing customers

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • customer satisfaction skills
  • team building skills
  • competitive drive and confidence in retail sales
  • at least 18 years of age
  • legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary insurance options
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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