Mobile Associate, T-Mobile

T-Mobile

Location:
United States, Sterling

Category:
-

Contract Type:
Employment contract

Salary:

20.00 USD / Hour

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Job Description:

Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. They create energy and excitement around T-Mobile products and services, excel in a high-traffic environment, and build and deepen customer relationships through solution-based selling techniques.

Job Responsibility:

Proactively engages with a broad range of customers in a highly-traffic retail environment
use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
recommend wireless solutions and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs
complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
partner with nearby store locations to properly/fully onboard customers
report any lost keys or assets to your manager
perform skills practicing, knowledge sharing, store operations, opening and closing procedures

Requirements:

High School Diploma/GED
at least 18 years of age
legally authorized to work in the United States
6 months of customer service and/or sales experience, Retail environment preferred
passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
effective at balancing customer experience and performance goals
willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
competitive drive and confidence to succeed in a fast-paced sales environment

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service discounts
home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Mobile Associate