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Mobile Associate

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Livermore

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Category:
-

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Contract Type:
Employment contract

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Salary:

20.00 USD / Hour

Job Description:

Mobile Associates are part of the T-Mobile Retail Team, responsible for providing an exceptional customer experience and recommending solutions tailored to their needs. They engage with customers, demonstrate the value of T-Mobile products and services, and complete operational procedures while achieving performance targets.

Job Responsibility:

  • Proactively engages with a broad range of customers in a highly-traffic retail environment
  • Consistently leverage digital self-serve tools during customer interactions and onboarding
  • Identify customer needs and use solution-based selling techniques
  • Complete training on in-store experience and knowledge resources
  • Manage customer relationships, perform follow-ups, and support the customer experience
  • Complete operational tasks including opening/closing procedures and securing store assets

Requirements:

  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants and purchase plan
  • Paid time off and paid holidays
  • Paid parental and family leave
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability insurance
  • Voluntary AD&D and life insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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