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Mobile Event Expert

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Merrillville

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Category:
-

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Contract Type:
Employment contract

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Salary:

19.51 - 35.19 USD / Hour

Job Description:

Responsible for providing customers an exceptional retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.

Job Responsibility:

  • Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events
  • Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events
  • Proactively engages with a broad range of customers in a highly visible and energetic retail environment
  • Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services
  • Ensures customer satisfaction in all areas of sales and service
  • Answers customer questions and makes personal recommendations
  • Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience
  • Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience

Requirements:

  • High School Diploma/GED
  • Less than 2 years 6 months Retail experience in high volume environment
  • Less than 2 years 6 months of customer service and/or sales experience, Retail environment preferred
  • Strong Customer Service skills
  • Retail experience in high volume environment and ability to work in varied environments including external events
  • Strong organization, multi-tasking, versatility, communication and attention to detail
  • Consistent accuracy with basic math and proficient use of a calculator is required
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience

What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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