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Network Support Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, North Palm Beach

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are offering a contract to permanent employment opportunity for a Network Support Specialist for our client in North Palm Beach, Florida. The chosen candidate will be deeply involved in the daily operations and strategic direction of our department's communications and information systems.

Job Responsibility:

  • Provide technical advice, assistance, and training to department employees
  • Ensure control of software licensing in collaboration with the information systems staff
  • Execute network cable running and installation of network jacks to facilitate PCs' connection to the network
  • Ensure phone cable running and installation of phone jacks for new phones to connect to our PBX
  • Manage troubleshooting of phone and voicemail issues
  • Setup new phone extensions and voicemail for new employees
  • Conduct daily, weekly, and quarterly network data backups to secure data
  • Install, configure, and maintain PC workstations, laptops, and software applications for end-users
  • Provide end-user application and hardware support
  • Install and configure security cameras and DVR equipment at facilities
  • Perform troubleshooting of security cameras and DVR equipment
  • Assist with police dispatching when necessary
  • Setup and provide support for the Emergency Operations Center for Public Safety during emergencies
  • Provide support for the library computer lab, including wireless network equipment
  • Offer training to end-users on new software as needed
  • Collaborate with the I.T. Director to determine equipment and human resource requirements for all departments
  • Maintain recording equipment for 911, Police Radio System, Non-Emergency phone lines in dispatch, council chambers, village hall conference room, etc
  • Setup Video Projector for training, presentations, etc
  • Install printers and scanners and troubleshoot any issues that arise

Requirements:

  • Proficiency in Cisco Routers and Cisco Technologies
  • Familiarity with Citrix Technologies and Dell Technologies
  • Expertise in Firewall Technologies
  • Proficiency in Active Directory and Backup Technologies
  • Comprehensive understanding of Computer Hardware
  • Skills in Configuration Management and Deployments
  • Ability to work with Switch Routers, Routers, and Switches
  • Experience with VMware
  • Strong knowledge of TCP/IP
  • Familiarity with Avaya and PBX System
  • Proficiency in Firewall and WatchGuard
  • Ability to troubleshoot and resolve network issues effectively
  • Capable of maintaining and managing network security measures
  • Willingness to provide technical support and guidance to users
  • Ability to document network configurations and changes
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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