Outreach Executive, CVS Health

CVS Health

Location:
United States, Hempstead

Category:
-

Contract Type:
Employment contract

Salary:

18.50 - 42.35 USD / Hour

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Job Description:

The Outreach Executive (OE) is responsible for developing relationships with community members to engage Medicare seniors with Oak Street Health, converting them into patients. The role involves lead generation, fostering community relationships, and supporting the organization's goal of rebuilding healthcare as it should be. Responsibilities include outreach activities, collaboration within the team, CRM management, and ensuring a positive patient experience.

Job Responsibility:

Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Prospecting and cold calling to prospects & new leads assigned to you
Nurturing prospective patients and prospecting for new patients via email, phone, and networking
Collaborating with Community Relationship Manager (CRM), other OEs, and Outreach Manager/Outreach Director to drive lead generation
Maintaining consistent touchpoints with prospects to drive new patient growth
Capturing and recording customer information and sales activity into CRM system
Acting as point of contact for clinical and center teams
Resolving concerns and complaints from new prospects and patients
Other duties as assigned

Requirements:

Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being 'Oaky' (Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined)

Nice to have:

Sales and/or healthcare experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve

What we offer:

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness programs
Flexible work schedules and family leave
Tuition assistance

Additional Information:

Job Posted:
March 19, 2025

Expiration:
September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Outreach Executive