Retail Associate Manager

• Infuse every store’s Mobile Experts with a passion for T-Mobile’s Manifesto
• Ensure customer needs are met and employees build customer’s confidence
• Complete observations of Mobile Experts’ interactions with customers
• Effectively manage customer wait time
• Lead by example, staying up to date on the latest products, services, training and leadership best practices
• Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards
• Ensure team knowledge of store systems
• Deliver financial results based on key performance indicators

• High School Diploma/GED
• 1 year customer service and/or sales experience, retail environment preferred
• Communication
• Leadership
• Store Operations
• At least 18 years of age
• Legally authorized to work in the United States

Bilingual preferred

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs