Retail Associate Manager, T-Mobile

Retail Associate Manager

T-Mobile

Location:
United States, Des Moines

Category:
-

Contract Type:
Employment contract

Salary:

39900.00 - 72000.00 USD / Year

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Job Description:

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.

Job Responsibility:

Infuse every store’s Mobile Experts with a passion for T-Mobile’s Manifesto
Ensure customer needs are met and employees build customer confidence
Complete observations of Mobile Experts’ interactions with customers
Effectively manage customer wait time
Lead by example, staying up to date on the latest products, services, training and leadership best practices
Assist in maintaining the quality of the overall store environment
Ensure team knowledge of store systems
Deliver financial results based on key performance indicators

Requirements:

High School Diploma/GED
1 year customer service and/or sales experience, retail environment preferred
Communication
Leadership
Store Operations
At least 18 years of age
Legally authorized to work in the United States

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:
April 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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