Sr Director, Chief of Staff & Executive Planning, T-Mobile

T-Mobile

Location:
United States, Bellevue

Category:
-

Contract Type:
Employment contract

Salary:

241400.00 - 326600.00 USD / Year

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Job Description:

As CG President's trusted advisor, this position leads the business office for T-Mobile's Consumer Group, an organization responsible for all consumer-facing channels and accountable for three lines of business: Postpaid, Prepaid, and Broadband. They must support the development and implementation of key business strategies, including market expansion, product offerings, and technology investments, while providing executive support for the President of the Consumer Group, including the coordination of all internal, external, and business engagements. They are responsible for facilitating the rhythm of the business that enables Consumer's growth, financial and experience outcomes, as well as the management system that drives accountability for the strategies and initiatives that compromise T-Mobile's long-range plan.

Job Responsibility:

Lead cross-functional initiatives to enhance operational efficiency and customer satisfaction in both retail and CEC environments
Oversee financial reporting processes, ensuring accuracy and timely delivery of key insights to leadership, supporting revenue growth initiatives through sales optimization strategies and customer engagement programs
Act as a liaison between departments, ensuring alignment between retail, CEC, and corporate functions, while Identifying cost-saving opportunities and efficiencies in staffing, inventory management, and CEC operations
Monitor P&L performance, identifying risks and opportunities for financial improvement
Drive process improvements to streamline workflows, reduce costs, and improve service delivery
Motivate and inspire other employees and leaders across the enterprise and demonstrate your emerging leadership brand through value creation, exemplary behaviors, and mentorship of developing leaders and executives

Requirements:

Bachelor's Degree Business Administration or a relevant field (Required)
Master's/Advanced Degree Business Administration or a relevant field (Preferred)
7-10 years Professional experience in strategy, consulting, and/or P&L ownership Required
7-10 years Experience as an executive-level manager within a high-tech organization Required
Strategy development and management in a large-scale organization Required
Demonstrated ability to work across organizational departments and develop strong relationships across a company. Required
Advanced analytical and quantitative skills, a strong bias toward data-based decision-making. Required
Can articulate visions/strategies/ideas/proposals clearly and concisely. Required
Demonstrated understanding of high-performing organizations. Required
Demonstrated ability to manage financial elements of the business, including budgets. Ability to measure, evaluate, and act on financial and operational results. Required
Ability to make decisions under pressure Required
Agile Project Management Demonstrated project/process management ability (Required)
Communication Ability to communicate with and manage executives to specific outcomes (Required)
Excellent communication skills and the ability to present detailed analytical results to executives in verbal or written form (Required)
Ability to employ strict discretion in sensitive situations (Required)
Proven ability to translate business strategies into customer-centric actions that drive results (Required)
Demonstrated operational performance management capabilities (Required)
Problem Solving Proactive in anticipating and preempting potential problems (Required)
At least 18 years of age
Legally authorized to work in the United States

What we offer:

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
and voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sr Director, Chief of Staff & Executive Planning