Telepharmacy Technician Jobs

Telepharmacy Technician

CVS Health

Location:
United States, Prescott

Category:
Pharmacy

Contract Type:
Employment contract

Salary:

16.00 - 27.00 USD / Hour

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Job Description:

As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the responsibilities of the Pharmacy Technician and are focused on managing day-to-day operations, execution, and performance while delivering operational and service excellence. Telepharmacy Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the Supervising Pharmacy/Pharmacist, and Telepharmacy Tech Team Leader. Throughout their shifts and in all customer and colleague interactions, they demonstrate they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Job Responsibility:

Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering arrangements for immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
enabling a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business
Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
seeking opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise needed to assist patients accurately and effectively

Requirements:

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
National Certification (PTCB or ExCPT)
State-level licensure requirements vary by state
1+ years full-time experience as a Pharmacy Technician
CVS Pharmacy Technician experience preferred

Nice to have:

1-3 years previous experience as a Pharmacy Technician
Advanced Certified Pharmacy Technician (CPhT-Adv)
Ability to become immunization certified
Previous experience in a pharmacy, retail, medical, or customer service setting
Experience in an Inventory Specialist role
Ability to work in the home store, and across the market in other locations, to meet business needs

What we offer:

Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long-term disability benefits
Well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO) or vacation pay
Paid holidays

Additional Information:

Job Posted:
March 23, 2025

Expiration:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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