1. Introduction

Welcome to CrawlJobs Ltd ("we," "us," "our"). We are committed to protecting the privacy and security of users who visit our website. This Privacy Policy explains how we collect, use, and safeguard information related to your use of our site. This policy complies with the General Data Protection Regulation (GDPR), the UK GDPR, and relevant data protection laws in the United States, including the California Consumer Privacy Act (CCPA), where applicable.

We do not host candidate resumes or job-seeker profiles. We do collect a limited amount of personal data from business contacts who register, use our employer contact channels (web chat and AI voice hotline), or otherwise interact with us, as described in this policy.

2. Data Controller

CrawlJobs Ltd, registered at:

• Address: 158 Uxbridge Road, W13 8SB London, England
• Company Registration Number: 16092593

For any data protection-related inquiries, you can contact us at contact@crawljobs.com. If we have appointed a Data Protection Officer (DPO), their contact details will be available on our website.

3. Data We Collect

We collect a limited amount of personal data, primarily from company representatives who register on our platform or contact us. This data may include:

• Company name
• Full name
• Business email address
• Job title
• Telephone number
• The content of enquiries and messages you send us

4. Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics collects anonymized data on user interactions, such as the number of visitors, pages viewed, and time spent on the site. This data is gathered anonymously and does not allow for the identification of individual users.

Google Analytics may use cookies to collect data. Users can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For more information on Google's data processing policies, please refer to Google's Privacy Policy.

5. Purpose of Data Collection

The company data collected during registration is used exclusively for the following purposes:

• Providing access to our job platform
• Communicating with registered company representatives
• Analyzing website traffic to enhance user experience and functionality

We do not use collected data for marketing purposes, nor do we share it with third parties without explicit user consent.

6. Data Security

We have implemented appropriate technical and organizational measures to ensure the security of the data we collect. We take steps to store data in a secure environment and protect it from unauthorized access, disclosure, modification, or destruction. Our practices comply with GDPR and UK GDPR requirements.

7. User Rights

Under GDPR and UK GDPR, users have the following rights:

1. The right to access their data
2. The right to rectify incorrect data
3. The right to request data deletion ("right to be forgotten")
4. The right to restrict data processing
5. The right to data portability (if applicable)
6. The right to object to data processing
7. The right to file a complaint with a supervisory authority (e.g., the UK Information Commissioner's Office (ICO) or the relevant EU authority)

To exercise these rights, please contact us at contact@crawljobs.com.

8. Data Transfers

We transfer data only where an adequate level of data protection or appropriate legal safeguards are in place. Where we use service providers outside the UK and EEA (for example AI voice and language providers in the United States), we put in place safeguards such as the UK International Data Transfer Agreement or Addendum, or rely on an applicable adequacy decision or data protection framework.

9. Cookies

Our website may use cookies to improve functionality and analyze traffic. Cookies are small text files stored on a user's device. We use cookies solely for analytical purposes via Google Analytics. Users can manage cookie preferences through their browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated date. In the case of significant updates, we will notify users via an on-site notice or email.

11. Contact Information

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us at contact@crawljobs.com.

12. AI Voice Hotline and Web Chat

This section updates and qualifies any earlier statement in this policy: when you use our employer web chat or our AI voice telephone hotline, we do collect the limited personal data described below.

These channels are handled by an AI assistant, not a human, and this is disclosed at the start of every interaction. We may process your name, business email address, telephone number, company name, the content of your messages, and a transcript and, for calls, possibly a recording of the conversation.

The hotline is operated using ElevenLabs and the web chat uses Microsoft Azure OpenAI as our data processors; we may also share this data with companies within our corporate group to handle your enquiry. We rely on our legitimate interests in responding to business enquiries, providing and improving our services, and keeping records of our communications. Calls are recorded and transcribed and this is disclosed before the conversation continues; you may object to this processing or use email instead.

Some providers process data outside the UK and EEA, including in the United States. Where this happens we use appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or an applicable data protection framework. Transfers to group companies in the European Economic Area are covered by UK adequacy regulations.

Conversation transcripts, recordings and related lead data are kept only as long as necessary for the purposes above and are then deleted or anonymised. To access or delete this data, or to object to its processing, contact us at contact@crawljobs.com.