Agente de Seguridad - Residencias, Marriott Bonvoy

Marriott Bonvoy

Ubicación:

Mexico, Mexico City

Categoría:

Turismo y Hospitalidad

Tipo de contrato:

Contrato de trabajo

Salario:

No proporcionado

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Descripción del trabajo:

The role involves ensuring the safety and security of the property and its guests, responding to emergencies, and maintaining the high standards of The Ritz-Carlton.

Responsabilidades:

Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Requisitos:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports
handle all interruptions and complaints
resolve safety hazard situations
escort any unwelcome persons from the property
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality of all Security/Loss Prevention and property reports/documents
conduct investigations and gather evidence
conduct interviews with relevant parties
follow all company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships with others
support team to reach common goals
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
read and visually verify information in a variety of formats
visually inspect tools, equipment, or machines
enter and locate work-related information using computers and/or point of sale systems
move at a speed required to respond to work situations
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by Supervisors

Deseable:

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification required

Lo que ofrecemos:

Chance to be proud of the work you do and who you work with
opportunity to join a portfolio of brands with Marriott International
chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Información adicional:

Oferta publicada:

21 de marzo de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo presencial

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Agente de Seguridad - Residencias