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Sales Support Specialist

Randstad

勤務地:

Japan, Tokyo

カテゴリー:

カスタマーサービス

契約形態:

雇用契約

給与:

5500000.00 - 7500000.00 JPY / 年

求人を保存

応募する

業務内容:

Answer phone calls from customers/sales reps and handle pre-sales enquiries
participate with other support functions to distribute e-mails to relevant departments
check incoming letters/mails and distribute to Sales for follow-up
generate quotes whenever sales cannot use the self-service CPQ tool
check delivery times in pre-sales enquiries with internal departments
match our products and orders with quotes stored in SFDC
verify that our product configuration is legible in the quotation/purchase order
forward the purchase order to OPM for order processing
maintain and register end user data in SAP/SFDC via NWBC by submitting the prospect into a customer account once the purchase order is received
perform daily checks on suspended orders in the database
maintain all customer master data in ERP
create and maintain SAP quotations to support orders once a special price CPQ has been created by Sales Rep
maintain local JPY price list with FAS team for products and Head of Sales
create SAP promo codes to support marketing campaigns
manage regulatory and technical documents
email price lists, product catalogues, customer notification letters and maintain centralized email mailing list
identify new tenders and complete tender documents with supervision
create leads for sales in Salesforce based on incoming requests
arrange samples and demos to support opportunities

応募資格:

Academic degree (any subject)
good communication and team working skills
positive, proactive mindset
analytical skills
service and detail orientated
native-level Japanese language skills
basic spoken and written English

歓迎条件:

Academic degree in business administration or similar
minimum 2-3 years of work experience in sales administration
proven software skills, e.g., Microsoft Office, SAP and Salesforce

待遇:

Health insurance
employee pension insurance
employment insurance
weekends and public holidays off

追加情報:

求人掲載日:

2025年4月03日

有効期限:

2025年8月14日

雇用形態:

フルタイム

職種:

現場勤務

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