Baliemedewerker

• First point of contact for customers
• Welcome customers professionally both face to face and by phone
• Answer customer questions, advise them, schedule appointments and connect them to the right service
• Resolve complaints or problems
• Responsible for general administrative tasks: processing sales orders, managing agendas, following up on ongoing orders, distributing mail
• Maintain close contact with providers, order managers, technicians
• Ensure the waiting room always looks orderly

• Bachelor diploma or equivalent by experience
• Perfectly trilingual (Dutch, French, English)
• Customer-oriented
• Experience in SAP is a plus
• Ability to maintain overview and be accurate under pressure
• Can work full-time or at least 80%

Experience in SAP