Account Director, Marriott Bonvoy

Account Director

Marriott Bonvoy

Location:

Hong Kong, Hong Kong

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for the hotel.

Job Responsibility:

Develops and implements the overall account strategy for assigned accounts
Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives
Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business
Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales
Develops and implements strategic sales plans
Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings
Understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts
Identifies emerging business opportunities and risks within assigned accounts and provides feedback to key stakeholders
Achieves account revenue and sales goals as defined by Leadership
Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs
Serves as the account’s “local service guarantee” by ensuring that outstanding service delivery is maintained at every customer touch point

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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