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As an Account Manager, you will be responsible for fostering and retaining business relationships while driving client growth within the region leveraging professional networks, demonstrates executive presence, and effectively communicates the value of CleverTap's products. In this role, you are required to have a strong farming/account management mindset in the SaaS sales environment with a track record of cross sell and upsell.
Job Responsibility:
Own the business targets for the respective account patch and grow business from the designated patch
Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition
Interact with customers, conduct presentations, QBRs, and work through the sales cycle to achieve Q-o-Q sales quota
Build key account management plans and map decision makers, influencers, users within the account
Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan
You will also be responsible for retaining the assigned book of business
Build a pipeline for current quarter + next quarter
Negotiate agreements with the customers to close the deals
Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction
Requirements:
3-7 years of experience in SaaS selling
Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B setup
Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
Proven experience in account management and growing the business in the existing accounts in India region
Knowledge of market research, sales, and negotiating principles
Organizational and time-management skills
Nice to have:
Good understanding of the MarTech domain is preferred
Number driven approach towards accounts, targets, regional planning and retention rates is helpful
Knowledge of CRM software (eg. Salesforce) is a plus
What we offer:
Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
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