Account Executive, Government, T-Mobile

Account Executive, Government

T-Mobile

Location:

United States, Various ▼

Ohio

Category:

Sales

Contract Type:

Employment contract

Salary:

6505.00 - 11730.00 USD / Month ▼

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Job Description:

The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer satisfaction, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.

Job Responsibility:

Utilize contact list to call leads to generate sales opportunities
exceed monthly sales, renewal, and churn target goals
establish and cultivate customer relationships to drive sales
complete customer account maintenance resulting from account reviews
provide account analysis to determine up-sell and renewal offers
monitor and resolve customer issues
track individual account activity and results
extensive data entry, system navigation, and utilization
successfully complete continuous training to maintain knowledge of products, services, and sales approaches
use automated knowledge system and training tools to deliver exceptional service
attain productivity and sales goals based on targeted metrics
demonstrate positive and cooperative behavior with customers and coworkers
disburse adjustments and credits within established limits and criteria

Requirements:

High School Diploma/GED
legally authorized to work in the United States
at least 18 years of age
competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus, and inspirational leadership
2-4 years selling to Government (State and Local) accounts
customer satisfaction
sales
attention to detail
communication
presentations
problem solving
analysis

Nice to have:

Bachelor's Degree
less than 2 years extensive customer service experience
business markets sales experience
wireless industry sales experience
telesales or technical sales experience
customer service
Microsoft Excel
technical sales
inside sales

What we offer:

Medical, dental, and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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