Account Executive, K-12 Education, T-Mobile

Account Executive, K-12 Education

T-Mobile

Location:

United States, Concord

Category:

Sales

Contract Type:

Employment contract

Salary:

5485.00 - 9890.00 USD / Month ▼

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Job Description:

At T-Mobile, we invest in our employees through a comprehensive Total Rewards Package, including competitive compensation, wealth-building opportunities, and extensive benefits. The Account Executive, K-12 Education is focused on customer life cycle support, driving sales, renewing contracts, improving customer satisfaction, and increasing revenue while retaining customers. This role leverages prior education industry experience and meets sales expectations through targeted metrics. Responsibilities include generating sales opportunities, managing customer accounts, resolving customer issues, extensive data entry, continuous training, and supporting team initiatives.

Job Responsibility:

Utilizes contact list to call leads and generate sales opportunities
exceeds monthly sales, renewal, and churn target goals
welcomes customers to T-Mobile, reviews service agreements, answers service-related questions, and probes for additional business
sustains monthly call goals as expectations dictate
establishes and cultivates customer relationships to drive sales and increase customer base
completes customer account maintenance
provides account analysis to determine up-sell and renewal offers
supervises and resolves customer issues
tracks individual account activity and results
performs extensive data entry and system navigation
participates in continuous training opportunities to maintain product and service knowledge
uses automated systems and training tools to deliver outstanding service
meets/exceeds departmental goals and business objectives
demonstrates ethical and professional conduct
disburses adjustments and credits within limits and criteria
supports team initiatives and creates an inclusive environment

Requirements:

High School Diploma/GED
legally authorized to work in the United States
at least 18 years of age
2-4 years experience selling within an education vertical
2-4 years experience in the education industry
2-4 years demonstrated track record of sales success in business sales (B2B)
2-4 years experience in Wireless Industry/Telesales/Technical Sales
proficiency in Microsoft Excel
customer acquisition skills
attention to detail
strong communication skills
presentation skills
problem-solving skills
ability to perform sales analysis

What we offer:

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short-term and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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