Account Executive, Public Safety, T-Mobile

Account Executive, Public Safety

T-Mobile

Location:

United States, Frisco

Category:

Sales

Contract Type:

Employment contract

Salary:

65820.00 - 118680.00 USD / Year

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Job Description:

The Account Executive, Public Safety is a true sales hunter and focuses on the customer life cycle and support for the growth of accounts in the field of Public Safety, serving First Responders. They leverage prior Public Safety industry experience to drive sales, renew contracts, improve customer satisfaction, and increase revenue while driving customer retention. The role involves managing accounts, data entry, and training, with a strong emphasis on ethical and professional conduct. This position requires travel and offers a host of benefits as part of T-Mobile's Total Rewards package.

Job Responsibility:

Utilizes contact list to call leads to generate sales opportunities
exceed monthly sales, renewal, and churn target goals
welcome customers to T-Mobile and review service agreement
sustain monthly call goals
establishes and cultivates customer relationships to drive sales and increase customer base
complete customer account maintenance resulting from account reviews
provides account analysis to determine up-sell and renewal offers
supervise and resolve customer issues
tracks individual account activity and results
completes extensive data entry, system navigation, and utilization required
participates in continuous training opportunities
uses automated knowledge system and training tools
attains productivity and sales goals
demonstrates positive and coordinated behavior with customers and coworkers
demonstrates personal leadership
disburses adjustments and credits as appropriate
supports team initiatives and creates an inclusive environment

Requirements:

High School Diploma/GED
Bachelor's Degree
2-4 years experience selling within the Public Safety vertical
2-4 years demonstrated track record of sales success in business sales (B2B)
Microsoft Excel
Customer Acquisition
Attention To Detail
Communication
Presentations
Problem Solving
Sales Analysis
legally authorized to work in the United States
at least 18 years of age

Nice to have:

2-4 years experience in the Public Safety industry
2-4 years experience in Wireless Industry/Telesales/Technical Sales

What we offer:

Medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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