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The Account Executive, Public Safety focuses on serving First Responders by driving sales growth, maintaining current accounts, and fostering customer satisfaction. This role demands strong sales and account management expertise in the Public Safety vertical, rigorous data analysis, excellent communication skills, and consistent alignment with T-Mobile's core values.
Job Responsibility:
Utilizes contact list to call leads to generate sales opportunities
exceeds monthly sales, renewal, and churn target goals
welcomes customers to T-Mobile and reviews service agreements
probes for additional business opportunities
establishes and cultivates customer relationships to drive sales and increase customer base
completes customer account maintenance resulting from account reviews
provides account analysis to determine up-sell and renewal offers
supervises and resolves customer issues
participates in continuous training opportunities to maintain knowledge of products, services, and sales approaches
meets/exceeds all departmental goals and business objectives
creates an inclusive environment and supports team initiatives
Requirements:
High School Diploma/GED
legally authorized to work in the United States
at least 18 years of age
2-4 years experience selling within the Public Safety vertical
2-4 years demonstrated track record of sales success in business sales
Microsoft Excel
customer acquisition
attention to detail
communication
presentations
problem-solving
sales analysis
Nice to have:
Bachelor's degree
2-4 years experience in the Public Safety industry
2-4 years experience in Wireless Industry/Telesales/Technical Sales
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