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The Account Executive will be responsible for managing client relationships, developing new business opportunities, and driving/managing the sales cycle. This role will consist of generating sales leads, maintaining client relationships, providing sales strategies, speaking on product knowledge, meeting and/or exceeding sales targets and revenues, and assist with executive orders. The ideal Account/Customer Service Executive will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries.
Job Responsibility:
Oversee the entire sales process, from the initial consultative sales approach to closing the deal
Identify and capitalize on new sales opportunities through various networking activities
Present our product offerings to potential clients in a compelling manner
Prepare and deliver accurate quotes to prospective clients
Follow up with customers to ensure their satisfaction and address any concerns
Provide exceptional after-sales support to foster customer loyalty
Maintain regular contact with key clients to build strong, lasting relationships
Address and resolve customer complaints effectively, aiming to maintain customer satisfaction and uphold the company's reputation
Use CRM tools to manage customer relationships and sales activities effectively
Utilize your account reconciliation skills to ensure accurate billing and invoice processing
Requirements:
Bachelors degree in Accounting/Finance/Business Administration
3+ years of customer service experience or account executive experience
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