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As an Account Executive, Client Relationship Management & Acquisition sales professional, you will manage a portfolio of Fortune 1K accounts to achieve long-term success. The position will be responsible for developing positive relationships with our clients, creating a long-term account plan for the account, understanding white-space opportunities that solve our customers business problems and ultimately protecting and growing our revenue in the account. This role will reside in the field, set, and run customer sales appointments, as well as work cross-functionally to sell and service our customers.
Job Responsibility:
Develop an account plan strategy to maintain and grow business by developing a deep understanding of the accounts position in the market, their product/service, points of differentiation and competitive landscape
Monitor, share and act on sales metrics specific to the customer
Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products
Regularly meet with clients and partners to develop strategy and outcomes while building relationships, establish EBCs, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged on a regular and effective basis
Manage account input and feedback for all projects with detailed outcomes and timelines
Proactively coordinate and translate customer needs within internal departments and act as an escalation point to drive resolution to customers problems
Requirements:
High School Diploma/GED
Bachelor's Degree (Preferred)
4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts
2-4 years Telecom, Software or Technology experience
Ability to work independently and manage personal and team member deliverables and deadlines
Creative thinking and problem-solving aptitude
Proven ability to contribute in a fast-paced environment consistently
Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
Effective at managing account relationships, financial outcomes (reducing churn, addition of GAs, etc.), neutralizing detractors and managing multiple sales programs and opportunity life cycle
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