Account Expert, Business, T-Mobile

T-Mobile

Location:

United States, Maitland

Category:

Sales

Contract Type:

Employment contract

Salary:

56900.00 - 102600.00 USD / Year

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Job Description:

As an Business Account Expert in the T-Mobile for Business Channel, you will play a crucial role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for driven, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts. You would be a great fit for our team if you like to combine your superior listening and interpersonal skills and outgoing personality to build instant customer rapport to achieve your sales targets!

Job Responsibility:

Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
Perform research to understand customer’s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers
Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services

Requirements:

High School Diploma (Required)
2 years Outbound Call Center or a related sales position (Required)
2 years Experience in customer service, sales, and/or retention (Preferred)
Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy
Task management ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)
Proficiency with salesforce.com. Enter and update Activities/Events
appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)
Communication Superior listening skills, confident communicator
speak with clarity and positive tone (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings
Proficiency with salesforce.com

What we offer:

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
a flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Expert, Business