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Account Manager/Sales

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Albany

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are offering an exciting opportunity in the Consumer Products industry, located just outside of Albany, New York. We are seeking an account manager/sales who will be instrumental in maintaining customer relationships, resolving inquiries, and overseeing the accuracy of customer accounts.

Job Responsibility:

  • Ensure prompt and efficient processing of customer credit applications
  • Keep customer credit records up-to-date and accurate
  • Address customer inquiries and route them to the appropriate sales staff when necessary
  • Track shipments in coordination with suppliers, forwarders, brokers, and warehouse representatives
  • Provide customers with updates on lead times, shipping schedules, and delivery dates
  • Assist in resolving any quality or return issues and obtain authorization for returns from suppliers
  • Prepare and manage necessary documentation including purchase orders, packing lists, credit memos, debit memos, and invoices
  • Complete necessary import/export forms and other documentation as required
  • Use strong computer skills, especially in Microsoft Excel, for various administrative tasks

Requirements:

  • Minimum of 2 years of experience in sales administration or account management
  • Proven track record in sales within the consumer products industry
  • Proficient in logistics and distribution management
  • Exceptional ability to build and maintain client relationships
  • Excellent presentation and negotiation skills
  • Proficient in using CRM software and other sales applications
  • Ability to interpret sales metrics and perform data analysis
  • Strong understanding of customer and market dynamics
  • Outstanding verbal and written communication skills
  • Ability to work independently and as part of a team
  • Proactive and result-oriented approach towards work
  • Excellent problem-solving and decision-making skills
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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