Account Manager, Robert Half

Account Manager

Robert Half

Location:

United States, Florence

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Robert Half is seeking an experienced and results-driven Account Manager to maintain and grow relationships with key clients, ensuring their satisfaction while maximizing account potential in the Northern Kentucky area. The Account Manager will act as the primary point of contact for clients, working closely with internal teams to deliver tailored solutions and drive mutual success. The ideal candidate thrives in a fast-paced environment, excels at building strong relationships, and has a proven track record of meeting and exceeding account goals.

Job Responsibility:

Client Relationship Management: Serve as the main liaison between clients and the company, developing strong, long-term relationships to promote trust and satisfaction
Account Growth: Identify upselling and cross-selling opportunities for existing accounts, maximizing revenue while addressing the evolving needs of clients
Project Coordination: Serve as a key figure in coordinating client projects internally, collaborating with cross-functional teams such as sales, marketing, and operations to ensure timely and successful delivery of services or products
Problem Resolution: Address client concerns and resolve issues promptly, ensuring a positive experience and retaining business
Performance Reporting: Prepare and present account performance reports, leveraging data to provide insights and recommendations for improvement or growth opportunities
Market Research: Stay informed about industry trends, competitors, and market dynamics to anticipate client needs and provide innovative solutions
Contract Negotiation: Manage contract renewals and negotiations to ensure mutually beneficial terms while aligning with company objectives

Requirements:

Bachelor’s degree in business, marketing, communications, or a related field
Proven experience in account management, sales, or a related role
Strong understanding of CRM software (e.g., Salesforce, HubSpot) and data analysis tools
Exceptional interpersonal, communication, and negotiation skills
Demonstrated ability to manage multiple accounts and prioritize tasks effectively
Goal-oriented, with a track record of meeting or exceeding revenue and client satisfaction targets
Experience in industries such as manufacturing, healthcare, business services, education, and technology is highly desirable

Nice to have:

Experience in industries such as manufacturing, healthcare, business services, education, and technology

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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