Account Manager, Cox Enterprises

Cox Enterprises

Location:

United States, Springdale

Category:

-

Contract Type:

Employment contract

Salary:

83400.00 - 125200.00 USD / Year

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Job Description:

As a Cox Business Account Manager, you’ll provide business executives with the tools and technology to connect with their customers, stake holders, and employees, helping them grow their enterprise. The Cox Business Sales Account Manager retains and grows valuable large business relationships. In this role, you’ll create technology solutions to meet customers’ business communications needs and manage the sales process to ensure customer satisfaction, expand the customer base, and meet corporate/regional revenue goals.

Job Responsibility:

Generate new sales opportunities
identify new prospects or new opportunities within existing Cox Business customers
Call on prospective customers to develop new or expanded sales opportunities
Meet with prospective and existing customers to assess their technology needs and goals
Estimate the amount of potential new or incremental business the account represents
Proactively contact customers prior to contract expiration and/or respond to customer requests to problem solve, renew / revise contracts and sell additional products and services
Develop strategies, and presentations to sell complex bundled voice, data, and video solutions to customers
Use consultative-based selling techniques to leverage the position of Cox Business to educate and influence prospects and customers
Negotiate pricing and products with new and existing customers
Ensure that product pricing reflects pricing structures set at the corporate level
Serve as main point of contact and ensures customer satisfaction throughout the sales cycle
Develops future business opportunities and gains referrals
Make frequent contact
maintain in-depth knowledge of customers’ business, industry, and key competitors
regularly update needs analysis
Create and participate in opportunities to serve as a public representative and image builder of Cox in the local community in order to network, develop, and maintain Cox’s presence in the marketplace
Develop and maintain sales plans for assigned accounts
Identify and route appropriate opportunities to the proper selling groups to match customer/channel fit
Assist with other duties as business needs dictate.

Requirements:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience
a Ph.D. and 1 year of experience
or 10 years’ experience in a related field
Proficiency and relative work experience using Windows-based PCs, Microsoft Office, and a CRM- customer relationship management tool
Valid driver’s license, good driving record, reliable transportation
Excellent relationship building business sales skills, written communication, formal presentation skills.

Nice to have:

2 years successful telecommunications, technology or cloud sales experience
Knowledge of local market, local contacts

What we offer:

Highly competitive compensation package (base salary + competitive commission plan rewarding strong performance), 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits
flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
seven paid holidays throughout the calendar year
up to 160 hours of paid wellness annually for their own wellness or that of family members
additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Account Manager