Account Manager, Robert Half

Account Manager

Robert Half

Location:

United States, Twin Cities, MN

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are seeking an Account Manager to join our team in the Twin Cities, MN! This is a fully on-site role, providing the opportunity to work face-to-face with clients and colleagues in a collaborative, fast-paced environment.

Job Responsibility:

Serve as the primary point of contact for a portfolio of clients, ensuring their needs are met and fostering strong, lasting relationships
Manage and coordinate client account activities, including onboarding, project updates, and ongoing support
Understand client goals and proactively identify opportunities to add value or expand service offerings
Communicate regularly with clients to address concerns, provide updates, and ensure satisfaction
Collaborate with internal teams to ensure seamless delivery of products or services according to client expectations
Monitor performance metrics, track account status, and prepare reports on client success and engagement
Ensure all client interactions comply with company standards and maintain a high level of professionalism
Support business development efforts by identifying new leads, participating in meetings, and contributing to strategic initiatives

Requirements:

Bachelor’s degree in business, marketing, communications, or a related field preferred
2+ years of experience in account management, client services, or a related role
Exceptional interpersonal and communication skills, both written and verbal
Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems (e.g., Salesforce, HubSpot)
A customer-focused mindset with the ability to build and maintain positive relationships
Problem-solving skills and a proactive approach to resolving client concerns
Willingness to work fully on-site in the Twin Cities area

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training
Competitive compensation

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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