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Management of customer's area regarding requests and issues; Invoice control; General cashier and payment booking. Developed in partnership with jeweler and luxury product designer Bulgari, this role is part of Bulgari Hotels & Resorts, in collaboration with Marriott International.
Job Responsibility:
Daily cash count of the total cash collected, with support of opera reports
Booking of cash transfer in bank in Sun system
Booking of customer’s payment, and credit card payment received, in Opera system, and Sun System
Check and answer of customer’s request, such as copy of invoice and credit card charges explaining
Daily event’s charges control and booking of final invoice
Control of PM rooms open by Guest Service to be sure that all of them have a reason to be opened
Supervisor of customer’s invoice control
Collection of outstanding invoice, speeding up the customer by phone, or mail
Monthly meeting with Sales, Event and Guest Service Manager to explain them the updated situation
Intercompany reconciliation
Coordinator of BS reconciliation
Booking of supplier invoice during month-end closure
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