Accounts Receivable Clerk

• Accurate processing and efficient handling of customer credit applications
• Manage and ensure the accuracy of customer credit records
• Engage directly with insurance carriers or patients to discuss any outstanding balances
• Respond to mail inquiries from insurance carriers seeking additional information for payment review
• Collaborate with financial counselors to ensure collection of payments for services rendered or for overdue account balances
• Maintain up-to-date knowledge of specific carrier agreements, Medicare policies, healthcare common procedure coding and HIPPA guidelines
• Alert the manager about any 'low' payments received from insurance carriers
• File complaints or appeals on denied procedures
• Work closely with the billing company to sort out patient and insurance account issues
• Provide backup coverage to the workers' compensation department
• Carry out any other duties as assigned

• Minimum of 2 years of experience as an Accounts Receivable Clerk or similar role in the healthcare, hospitals, or social assistance industry
• Proficient in account reconciliation to ensure accurate and timely financial records
• Demonstrated experience in managing accounts receivable (AR), including invoicing, tracking, and resolving outstanding payment issues
• Skilled in billing procedures, with the ability to generate invoices and account statements
• Competency in cash applications, specifically applying payments to appropriate accounts and maintaining accurate records
• Experience in cash collections, including following up on overdue accounts and determining necessary collection actions
• Proficiency in Microsoft Excel for data entry, financial analysis, and reporting purposes
• Familiarity with Allscripts or other healthcare management software is a plus, though not required
• Ability to maintain a high level of accuracy in preparing and entering financial information
• Strong organizational skills and attention to detail are essential in this role
• Excellent communication skills, both verbal and written, to effectively communicate with clients and team members

Familiarity with Allscripts or other healthcare management software

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan