Administrative Assistant/Customer Service Representative, Robert Half

Administrative Assistant/Customer Service Representative

Robert Half

Location:

United States, Indianapolis

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative (CSR) to join our team. This individual will play a critical role in supporting both administrative tasks and customer service functions. The ideal candidate will be computer savvy, self-motivated, and capable of working autonomously while managing multiple responsibilities efficiently.

Job Responsibility:

Perform accurate data entry and manage information using tools such as DonorPerfect and PerfectTable software
Utilize Excel for data organization, analysis, and reporting
Conduct data analytics to identify and present trends or insights as required
Manage and respond to email inquiries using email programs effectively
Make follow-up calls to customers, donors, or stakeholders as needed
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining relationships
Collaborate with internal teams to support various administrative needs

Requirements:

Proficient in Microsoft Excel and comfortable working with data and analytics
Familiarity with DonorPerfect, PerfectTable software, or similar platforms (preferred but not required)
Strong computer proficiency, including email programs and other office software
Highly detail-oriented with excellent organizational skills
Ability to communicate effectively, both written and verbal
Self-starter who can work independently, adapt quickly, and meet deadlines
Prior experience in administrative support and/or customer service is an asset

Nice to have:

Familiarity with DonorPerfect, PerfectTable software, or similar platforms

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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