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The position involves greeting visitors, handling correspondence, managing office systems, and ensuring guest satisfaction. The role requires adherence to company policies, maintaining professional appearance, and supporting team goals. The job is located at Four Points by Sheraton Ikot Ekpene and is open to Nigerian locals only.
Job Responsibility:
Greet persons entering the office
determine nature and purpose of visit
direct/escort to destination
open, read, and prepare answers to routine letters
locate and attach appropriate files to incoming correspondence requiring replies
take and distribute meeting minutes
handle and distribute incoming and outgoing mail
create and maintain computer- and paper-based filing systems
transmit information or documents using a computer, mail, or facsimile machine
prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
enter and retrieve information contained in computer databases
operate standard office equipment
document and communicate all guest requests/complaints
follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
develop and maintain positive working relationships
support team to reach common goals
listen and respond appropriately to the concerns of other employees
speak with others using clear and professional language
answer telephones using appropriate etiquette
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
perform other reasonable job duties as requested by Supervisors
Requirements:
Greet persons entering the office
determine nature and purpose of visit
direct/escort to destination
open, read, and prepare answers to routine letters
locate and attach appropriate files to incoming correspondence requiring replies
take and distribute meeting minutes
handle and distribute incoming and outgoing mail
create and maintain computer- and paper-based filing systems
transmit information or documents using a computer, mail, or facsimile machine
prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
enter and retrieve information contained in computer databases
operate standard office equipment
document and communicate all guest requests/complaints
follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
develop and maintain positive working relationships
support team to reach common goals
listen and respond appropriately to the concerns of other employees
speak with others using clear and professional language
answer telephones using appropriate etiquette
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
perform other reasonable job duties as requested by Supervisors
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